What are our Customers saying about Smart Power?

Across Australia and New Zealand we manage a number of warehouse and distribution centres. Dealing with multiple retailers and networks was taking up too much time so we engaged Smart Power to handle our energy contracts. It saved us time, hassle and best of all we pay less for the power using Smart Power’s expertise” – Freightways and The Information Management Group

Electricity markets are complex and electricity is a big spend for us. We don’t have the time to fully investigate or understand the market options so we looked for experts to manage and mitigate our risks and report our costs. Smart Power handles our energy procurement in New Zealand and Australia by advising us on strategy, market timing and facilitating the implementation of energy management projects.” – Lion

We’ve used Smart Power for several years now and found them to be proactive in communicating savings opportunities” – Westpac

We’ve successfully reduced our on-going energy cost by 30% utilising Smart Power” – ANZ

With both our Energy Team and Accounting Team engaging with Smart Power regularly, at all times we felt that they were the paradigm of customer service, working to help us and for our best outcome” – Goulburn Valley Water

We are very proud that in our last independent customer survey, 100% of our customers rated our overall services as Above Average (53.12%) or Excellent (46.88%).  In the same survey, we asked for feedback, and specifically ‘what does Smart Power do well’ – we received the following comments:

  • ‘Personalised, focused attention to detail, great analytical skills, trusted outcome, reassurance’
  • ‘They understand our business and can tailor their support and advice to our needs’
  • ‘Knowledge of the electricity market. They simplify a complex market for us’
  • ‘Provides sound advice. Good technical expertise’
  • ‘Whatever we ask’
  • ‘Good response to questions and timely delivery of reports’