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Customer networks are widely used in buildings where an energy retailer provides only one power account for the entire building. Usually there is only one point of supply into the building and the building owner will install check meters strategically around the building to record electricity use by tenants or in common areas.

A single power account for the entire site often results in more favourable “bulk buying” rates when compared to a lot of smaller power supplies individually connected to an electricity network through out the site. Savings may be gained from reduced network cost as well.

The tenant benefits by receiving an electricity rate that is lower than that being offered by an electricity retailer, the body corporate can also benefit from the common areas being on this reduced rate. The building owner receives a return on his (or her) investment in the building wiring and the cost of installing check metering plus the building owners recovers the administration and maintenance costs involved.

Smart Power offers a full customer network management service which includes meter reading, tenant billing, energy reconciliation, payment receipting and monthly financial analysis for customer networks.